FAQ

Ask and You Shall Receive.

These herbs are powerful and should be consumed in small amounts over time. They can easily be incorporated into your routine and enjoyed throughout the week.

Our products can all be stored in a cool, dry place. A pantry setting is perfect, although if you live in a very hot climate, you can keep them refrigerated. The products have a designated three-year shelf life but can often extend much past this date when stored properly.

We suggest contacting an herbalist or your individual health care practitioner if you are concerned about taking our products.

That's not an issue, you can order directly from us We ship our products worldwide.

We cannot estimate shipping costs before checkout, but to when you place a international order, the charges will calculate after you enter your shipping details.

The National Institute of Health offers great new information about the herbs. On our own website, we offer links on each product page with studies about the herbs and further research.

Head here to begin your wholesale application. We look forward to working with you! *If you have a question that you think should be on this page please submit to hello@herbalcreatures.com.au

From 29 August 2025, the U.S. removed its duty-free exemption for parcels under USD $800. All shipments now require duties and tariffs to be paid before entry. To comply, we ship all U.S. orders under Delivered Duty Paid (DDP) terms. The 15% charge collected at checkout covers mandatory U.S. import duties and customs clearance fees. This is not Australian GST and is non-refundable. For more details, see our Shipping Policy.

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